Refund Policy

If you're not happy with your subscription, email us within 14 days of the payment and we'll refund it in full — no questions asked. Refunds are issued to the original payment method and usually appear within 5–10 business days, depending on your bank.

Subscriptions are billed yearly and are non-refundable after the first 14 days, except where local consumer law requires otherwise. We will always consider refunds outside this window in good faith, for example if:

• You were charged twice for the same period.
• You were charged after cancelling.
• A technical fault on our side prevented you from using the paid features.

You can cancel at any time from the billing link in your payment receipt, or by emailing us. Cancelling stops future renewals; you keep unlimited trips until the end of the year you already paid for. Cancelling on its own does not trigger a refund.

Email hello@reeltotrip.com from the address on your receipt and include the Paddle order or receipt number. We reply within 2 business days.

Payments are processed by Paddle.com Market Ltd, our authorised reseller and merchant of record. Paddle collects any applicable sales tax or VAT, issues your invoice, and handles refunds on our instruction. Prices are shown in US dollars unless stated otherwise.

Please contact us before raising a chargeback — it's almost always faster for us to resolve directly. Accounts with an open chargeback may be suspended until it is settled.

Questions about billing or this policy: hello@reeltotrip.com.

Reel to Trip is operated by Reels To Trip Pvt Ltd, Sushant Lok, Gurgaon, Haryana, India.